Moreover of our enterprise’s guiding principles, from our Applications Consultancy area we focus on providing efficient solutions and with the "time-to-market" expected by our Clients.
Our services cover the full-cycle of your organization needs. Basically, we provide Implementation Services, Project Management, Quality Assurance, Training, Software Customizations, Upgrades and Platform Migration services.
Our consultants not only have the knowledge about the tools and applications that they implement or develop; they have a strong expertise in the implied business process that was obtained in different projects of different industries and countries. This know-how combination allows our Clients to optimize their business process, to leverage the use of the technology and reduce the overall TCO.
We understand that we are part of a rapidly-changing and dynamic world that requires effectiveness and speed in order to achieve quickly adaptations to our Clients markets. This is only possible if they have an IT strategic partner who can optimize the infrastructure capacities to obtain the best results.
Our IT Support division provides maintenance services (corrective and proactive with an SLA tailored to our Clients’ needs) for the following products.
One of the critical success factors of this kind of services is to keep our consultants permanently updated with the new features of the products in order to be prepared to help our Clients with their challenges.
The main pillar of this business unit is based on the understanding that Outsourcing is a key strategy to allow the companies to leverage their infrastructure, applications and tools investments for their Core-Business.
Based on our experience in supporting infrastructure and applications, Latamtec developed a service line oriented to optimize processes in a way that our Clients’ efforts will be focused in their key components.
These services, grouped under the name of “Service Desk”, have the following goals:
